Privacy Policy
Last Updated: January 10, 2025
1. Introduction
Top Timeshare Experts ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request consultations
- Subscribe to our newsletter or marketing communications
- Create an account or log into our client portal
- Communicate with us via phone, email, or chat
This information may include: name, email address, phone number, mailing address, timeshare details, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing actions, including:
- IP address and browser type
- Operating system and device information
- Pages visited, time spent on pages, and clickstream data
- Referring website and search terms used
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your requests and respond to inquiries
- Send you marketing communications (with your consent)
- Analyze usage patterns and improve our website and services
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations and enforce our terms
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., email marketing, analytics, payment processing)
- Legal Authorities: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and collect information about usage patterns. You can control cookies through your browser settings, but disabling cookies may limit certain features of our website.
We use Google Analytics, Facebook Pixel, and TikTok Pixel to analyze website traffic and user behavior. These services may collect information about your online activities across different websites.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us at [email protected].
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Top Timeshare Experts
Email: [email protected]
Phone: (848) 279-0796
Hours: Monday - Friday, 9am - 6pm EST