Terms of Service
Last Updated: January 10, 2025
1. Acceptance of Terms
By accessing or using the Top Timeshare Experts website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time, and your continued use constitutes acceptance of any changes.
2. Description of Services
Top Timeshare Experts provides information, consultation, and legal services related to timeshare contract cancellation, maintenance fee relief, mortgage elimination, and inherited timeshare relief. Our services include:
- Free case evaluations and consultations
- Legal representation for timeshare contract cancellation
- Negotiation with timeshare companies on behalf of clients
- Educational resources and content about timeshare exit strategies
3. Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.
4. Attorney-Client Relationship
Use of this website and submission of information does not create an attorney-client relationship. An attorney-client relationship is established only when you sign a written engagement agreement with our firm. Information provided on this website is for general informational purposes only and does not constitute legal advice.
5. No Guarantees
While we maintain a high success rate, we cannot guarantee specific results or outcomes. Each timeshare case is unique and depends on various factors including:
- The specific terms of your timeshare contract
- The timeshare company's policies and cooperation
- Applicable state and federal laws
- The completeness and accuracy of information you provide
Past results do not guarantee future outcomes. Success rates and testimonials represent historical performance and should not be interpreted as a promise of specific results.
6. Fees and Payment
Our fee structure will be clearly outlined in your engagement agreement. We offer various payment options including contingency-based fees (payment only upon successful cancellation) and upfront fee structures. All fees, payment terms, and refund policies will be disclosed before you engage our services. Our money-back guarantee terms are specified in the engagement agreement.
7. Client Responsibilities
As a client, you agree to:
- Provide accurate, complete, and truthful information
- Respond promptly to requests for information or documentation
- Cooperate fully with our legal team throughout the process
- Not communicate directly with the timeshare company without our approval
- Pay all agreed-upon fees according to the payment schedule
- Notify us immediately of any changes to your contact information
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Top Timeshare Experts or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
9. User Conduct
You agree not to:
- Use our Services for any unlawful purpose
- Impersonate any person or entity
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the operation of our Services
- Collect or harvest information about other users
10. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOP TIMESHARE EXPERTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12. Indemnification
You agree to indemnify, defend, and hold harmless Top Timeshare Experts, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our Services, violation of these Terms, or infringement of any third-party rights.
13. Dispute Resolution and Arbitration
Any dispute arising out of or relating to these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to a jury trial and to participate in class action lawsuits.
The arbitration shall be conducted in New Jersey, and the arbitrator's decision shall be final and binding. Each party shall bear its own costs and attorneys' fees unless otherwise awarded by the arbitrator.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
16. Entire Agreement
These Terms, together with our Privacy Policy and any engagement agreement you sign, constitute the entire agreement between you and Top Timeshare Experts regarding the use of our Services and supersede all prior agreements and understandings.
17. Contact Information
If you have questions about these Terms of Service, please contact us:
Top Timeshare Experts
Email: [email protected]
Phone: (848) 279-0796
Hours: Monday - Friday, 9am - 6pm EST